ORDER NOT DELIVERED Product Review - 케이팝스토어(kpop store)

Product Review

$29.23

Posted by m****(ip:)

Date 2021-08-15 04:29:41

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ORDER NOT DELIVERED

My order is marked as "delivered" but I haven't received it!

I live in Brazil and I placed my order as soon as the sale opened on the website and I still haven't received it!

The tracking number sent to my email appears as "nonexistent" when I try to track.

I've sent more than one email to KpopStore about tracking and delaying the order but I didn't get any response, I was just ignored!

This is too disrespectful! I want to receive my order!

Please resolve this immediately!

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Posted by KPOP STORE

Date 2021-08-20 16:36:52

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Hello. This is KPOP STORE.

First of all, we're really sorry for the late reply.. T.T
The reply has been delayed due to the recent surge in inquiries. We would appreciate your understanding of this.

It is confirmed that the product you have ordered is currently being shipped.
The invoice number is as follows.

EMS / EG560036496KR

Currently, it has been confirmed that the goods you purchased is still being handed over from the Korean airport due to the reduction of flights due to COVID-19.
It is expected to take a little longer to complete the delivery, so please understand this.

Thank you so much.